We are here to help. If you have been affected by Tropical Storm/Hurricane Helene and need assistance, please call us toll-free at 800-249-6305 or email us: customerservice.mailbox@stellantis-fs.com.
WE CAN HELP YOUR DEALERSHIP SELL MORE VEHICLES
Contact us today and join our team to see how we can help you achieve success
Customer Benefits
Once your customer's loan is funded through us, we offer a host of services that will ensure your customer's loan experience will be a positive one. After all, your customer is our customer too. Here is how we deliver exceptional service:
  • Online account access including bill payment and payment history, etc
  • Customer Service is available at 1-800-249-6305, Monday through Friday from 8:00 am to 8:00 pm Eastern Time
  • Automatic Loan Payment (AutoPay) program
Rate Sheet
If you are a current First Investors dealer and want to access our rate sheets online, please click on one of the links below:
  • If you have a DealerTrack login ID and password, sign in to DealerTrack.
  • If you have a RouteOne login ID and password, sign in to RouteOne.
  • If you do not have a relationship with us, or do not have a valid DealerTrack or RouteOne login ID and password, please call us at 1-866-889-6495
National Partnerships
Downloads
The following First Investors Financial services forms are available for download:
Dealer Network States
We provide dealer financing in the following states
Alabama
Arizona
Arkansas
California
Colorado
Delaware
Florida
Georgia
Illinois
Indiana
Iowa
Idaho
Kansas
Kentucky
Louisiana
Maryland
Michigan
Minnesota
Missouri
Montana
Mississippi
Nebraska
New Jersey
New Mexico
North Carolina
Ohio
Oklahoma
Oregon
Pennsylvania
South Carolina
Tennessee
Texas
Utah
Virginia
Washington
West Virginia
Industry Resources
We understand the importance of staying on top of the ever-changing automotive business. That's why we offer the following important resources for industry information.
DealerTrack logo
We are a proud strategic partner of Dealer-TrackĀ®, the web-based auto finance enabler for automotive dealers. With the DealerTrack elec­tronic application solution, automotive dealers nationwide can submit loan applications online directly to us, which greatly expedites response time.
DealerTrack works by providing impartial end-to-end loan and lease transaction processing for lenders and dealers to improve efficiencies and profitability. DealerTrack technology aggregates and automates credit processes, speeds lending communi­cations, and improves transaction efficiency through the use of the internet. A number of dealerships nationwide currently use the DealerTrack system to electronically interact with their finance providers.
It's FREE
There is no cost for electronic submission of your application.
It's EASY
Just enter the application, select First Investors Financial Services, and click Submit.
It's FAST
Connect directly to our application processing system for a fast response.
For more information about Dealer­Track, contact your First Investors Financial Services Account Manager or visit
Read
National Automobile Dealers Association logo
The National Automobile Dealers Association, founded in 1917, represents more than 19,800 new car and truck dealers, with more than 43,000 franchises nationwide, both domestic and import. NADA member­ship is open to any new-automobile dealership holding a new automobile service franchise.
  • Provides counsel on legal and regulatory matters
  • Represents dealers on Capitol Hill
  • Develops research data on the automobile industry
  • Operates training and service programs to improve dealership business operations, sales and service practices
To learn more about NADA, visit
Read
RouteOne logo
RouteOneĀ® is a web-based credit application management system offering dealers a common platform for all of their credit application financing needs. Formed by the captive finance arms of DaimlerChrysler, Ford and Toyota. RouteOne provides dealers access to all of their finance sources through a single desktop portal.
The RouteOne platform allows dealers to submit credit applications to the largest indirect lenders, as well as request credit reports and increase profitability with RouteOne's free dealer reporting suite. RouteOne's open integration business model also allows dealers to integrate with their choice of a wide variety of best-in-class providers including DSPs, CRM systems, F&I modules, and menu providers. More than 21,500 North American dealers utilize RouteOne for all of their credit aggregation needs.
  • The RouteOne platform allows dealers free access to finance sources through a single web portal with quick and easy credit decisioning.
  • RouteOne provides dealers a one-stop shop for all of their credit processing needs.
For more information on RouteOne, contact your First Investors Financial Services Account Manager or visit
Read